Privacy Policy
Policies For Navira
1. Refund & Return Policy
Navira is built for longevity and rooted in practicality. We want you to be completely satisfied with your piece of global artistry.
- Return Window: Items can be returned within 7 days of delivery.
- Condition: Garments must be in their original state, unworn, and with all tags attached to preserve the quality of our fine fibers.
- Process: Please get in touch with our support team to initiate a return; once the item is inspected, a refund will be issued to your original payment method.
- Non-Returnable: For hygiene reasons, certain delicate items or custom-tailored silhouettes are final sale.
2. Terms of Service
By choosing Navira, you are entering our "New Chapter" of global heritage.
- Usage: You agree to use this website only for lawful purposes and in a way that does not infringe on the artistry of others.
- Intellectual Property: All designs, "inspired silhouettes," and logos are the property of Navira and may not be reproduced.
- Pricing: We reserve the right to adjust prices to ensure our commitment to superior craftsmanship and material purity remains intact.
3. Privacy Policy
At Navira, we manage risks and protect your personal assets with the same care we give our garments.
- Data Collection: We collect your name, shipping address, and payment details only to process your orders and improve your journey with us.
- Security: We use encrypted card processing to ensure your data is handled with the highest level of security.
- No Sharing: Your personal information will never be sold or shared with third parties for marketing purposes.
4. Shipping Policy
Crafted for your journey, whether “close to home or around the world.”
- Domestic (Pakistan): Orders are processed within 2–3 business days, with delivery expected in 5–7 business days.
- International: Global shipping timelines vary by region, typically arriving within 10–14 business days.
- Tracking: You will receive a tracking number as soon as your order begins its journey from our studio to your home.
To complete your website's legal and support section, here is the Contact Us page draft, integrated with your brand's specific "sophisticated" and "global" tone.
5. Contact Us
At Navira, we believe every garment marks the start of a "New Chapter" in your journey. Whether you have a question about our "inspired silhouettes," need assistance with a return, or simply want to learn more about the "finest fibers" we use, our team is here to guide you.
- WhatsApp & Phone: +92 3067251796
- Email: joji@naviraretail.com
- Inquiry Hours: Monday – Friday | 9:00 AM – 6:00 PM (PKT)